Cookie policy

Our website is built using Wix.com, which uses cookies to help the site run smoothly and securely.
This Cookie Policy explains what cookies are, which cookies Wix uses by default, and how you can control them.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.
They help websites:

work properly
stay secure
remember your preferences
understand how visitors use the site

Cookies do not identify you personally.

2. Cookies Used on Wix Websites

Because our website is hosted on Wix.com, several types of cookies are automatically set.
These are standard for all Wix sites and are important for the website to function.

Here is what Wix uses:

a) Essential & Functional Cookies (Strictly Necessary)

These allow the website to work properly.
They support:

security (e.g., preventing fraud or misuse)
system stability and performance
remembering choices like cookie preferences
website functionality such as navigation

These cookies cannot be turned off, because the site will not work without them.

Examples of standard Wix essential cookies:

XSRF-TOKEN – security
hs – security
svSession – user session identification
SSR-caching – helps the site load faster

b) Analytics Cookies (Wix Visitor Analytics or similar tools)

These help us understand:

how many people visit the site
which pages are popular
where visitors come from (country only)
how the site performs

This information is anonymous and helps us improve our website.

We do not use third-party advertising or tracking cookies.

If we enable Wix’s built-in “Visitor Analytics” tool, Wix may set basic analytics cookies.
These do not identify you personally.

c) Functional Cookies (User Experience)

These cookies help improve how the website works, such as:

remembering language preferences
enabling embedded features like videos or contact forms

They do not collect personal information.

3. Third-Party Cookies on Wix

Some pages may include embedded features (e.g., maps, videos, booking tools).
These third parties may set their own cookies to function properly.

Examples may include:

Vimeo or YouTube (if videos are embedded)
Google Maps (if used)
Wix apps such as forms, chat tools, or booking services

These cookies are only used to support website functionality.

We do not allow third-party advertising cookies.

4. How to Manage or Disable Cookies

You can manage or delete cookies through your browser settings.

Here are helpful links:

If you turn off cookies, some parts of the website may not work as expected, especially forms, security features, and interactive tools.

5. Wix Cookie Banner

If you use Wix’s built-in cookie banner:

You will see a notice when you visit the site
You can choose to accept or decline non-essential cookies
Essential cookies will continue to function because they are required for the website to work

If you haven’t enabled the banner yet, Wix makes it easy (Settings → Privacy & Cookies).

6. Changes to This Policy

We may update this Policy from time to time, especially if Wix updates their cookie usage.
Please check this page occasionally for any changes.

7. Contact Us

If you have questions about our use of cookies, please contact:

Email: swancounselling@protonmail.com
Phone: 07821 071426

Last updated: October 2025